How to Download and Use QuickBooks File Doctor 2020
If you are a QuickBooks user, you may have encountered some errors or issues while working with your company file or network. These errors can prevent you from opening your file, accessing your data, or running your business smoothly. Fortunately, there is a tool that can help you fix these problems quickly and easily. It is called QuickBooks File Doctor.
In this article, we will explain what QuickBooks File Doctor is, why you need it, how to download it, how to use it, and how to interpret its test results. By the end of this article, you will be able to download and use QuickBooks File Doctor 2020 to resolve your company file and network issues.
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What is QuickBooks File Doctor and Why You Need It
QuickBooks File Doctor is a tool developed by Intuit to help you diagnose and repair common issues that affect your QuickBooks company file or network. It can also help you recover your data in case of corruption or damage.
Common Issues that QuickBooks File Doctor Can Fix
Some of the issues that QuickBooks File Doctor can fix are:
Trouble opening company files (as well as error codes -6150, -6000 -82, -6000 -305, -6000 -301, -6147, or -6130)
Missing or blank lists for your customers, vendors, or employees
Networking errors when opening QuickBooks over a network or multi-user setup (H101, H202, H303, or H505 error)
Severely damaged company files that will not open, but you are able to open sample company files (or other files)
Limitations and Requirements of QuickBooks File Doctor
Before you download and use QuickBooks File Doctor, you should be aware of some of its limitations and requirements:
QuickBooks File Doctor only works in QuickBooks Desktop for Windows. It is not compatible with QuickBooks for Mac.
If you already have an existing version of File Doctor on your system, uninstall the previous version and download the latest version to ensure you have the most up-to-date release.
Newer versions of QuickBooks Desktop, from the 2015 release onward, have an internal QuickBooks File Doctor built into the program. If you are prompted to run this tool, cancel out of the workflow. We recommend using the external QuickBooks File Doctor (what were referencing in this article) and not the internal tool since the prior is always the most up-to-date version.
The internal QuickBooks File Doctor works well for resolving -6000 errors and damage that is preventing you from opening your company file. The use-case for the internal tool is more specific.
If you use Windows 10 and have trouble installing File Doctor, follow these instructions to enable Microsoft .Net 3.5.
The scan time depends on your file size and can take up to 1015 minutes. The scan may say it was unsuccessful even if it fixes your issue.
How to Download QuickBooks File Doctor 2020
There are two ways to download QuickBooks File Doctor 2020:
Download from the Official Website
Download from the QuickBooks Tool Hub
The QuickBooks Tool Hub is a collection of tools that can help you fix common QuickBooks Desktop issues. One of these tools is the QuickBooks File Doctor. To download the QuickBooks Tool Hub and access the File Doctor, follow these steps:
Close QuickBooks.
Download the most recent version (1.6.0.3) of the . Save the file somewhere you can easily find it (like your Downloads folder or your Windows desktop).
Open the file you downloaded (QuickBooksToolHub.exe).
Follow the on-screen steps to install and agree to the terms and conditions.
When the install finishes, double-click the icon on your Windows desktop to open the tool hub.
In the tool hub, select Company File Issues.
Select Run QuickBooks File Doctor. It can take up to one minute for the file doctor to open.
How to Use QuickBooks File Doctor 2020
Once you have downloaded QuickBooks File Doctor 2020, you can use it to scan and repair your company file or network issues. Here are the steps to use QuickBooks File Doctor 2020:
Run QuickBooks File Doctor from the Tool Hub
If you downloaded QuickBooks File Doctor from the QuickBooks Tool Hub, you can run it from there. If you downloaded it from the official website, you can skip this step and go to the next one.
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Open the QuickBooks Tool Hub.
Select Company File Issues.
Select Run QuickBooks File Doctor.
Select Your Company File and Diagnosis Option
In the QuickBooks File Doctor window, you will see a drop-down list of your company files. If you don't see your file, select Browse and search to find your file.
After you select your file, choose one of the following diagnosis options:
Check your file and network: This option will check both your company file and your network. Choose this option if you're using QuickBooks in a multi-user setup and get an H202 error when you try to open your company file.
Check your file only: This option will check only your company file. Choose this option if your company file is damaged or you get a 6xxx error (such as -6150, -6000 -82, -6000 -305, -6000 -301, -6147, or -6130).
Click Continue.
Enter Your Admin Password and Choose Your Server Type
Enter your QuickBooks admin password and click Next.
If you're using QuickBooks in a multi-user setup, you'll also need to choose your server type:
Select Yes if you're running File Doctor on your server computer or host computer.
Select No if you're running File Doctor on a workstation that's not hosting the company file.
Wait for the Scan and Repair Process to Complete
The scan time depends on your file size and can take up to 1015 minutes. The scan may say it was unsuccessful even if it fixes your issue. Once the scan finishes, close File Doctor.
Open QuickBooks and try to open your company file. If you still see errors or issues, move on to the next section to interpret the test results. How to Interpret QuickBooks File Doctor Test Results
After you run QuickBooks File Doctor, you will see one of the following test results:
No Errors Found
This means that QuickBooks File Doctor did not find any problems with your company file or network. You should be able to open your file without any issues. If you still have trouble opening your file, try the following solutions:
Copy your company file to a different folder or location.
Restore a backup copy of your company file.
Use the QuickBooks Auto Data Recovery tool to recover your data.
Contact QuickBooks support for further assistance.
Error Found and Fixed
This means that QuickBooks File Doctor found and fixed the problems with your company file or network. You should be able to open your file without any issues. If you still have trouble opening your file, try the following solutions:
Update your QuickBooks Desktop to the latest release.
Configure your firewall and antivirus software to allow QuickBooks access.
Switch to multi-user mode if you're using QuickBooks in a network setup.
Contact QuickBooks support for further assistance.
Error Found but Not Fixed
This means that QuickBooks File Doctor found some problems with your company file or network, but was unable to fix them. You may need to manually resolve these issues or contact QuickBooks support for further assistance. Some of the possible solutions are:
Repair your QuickBooks Desktop installation.
Rebuild and verify your company file data.
Use the QuickBooks Database Server Manager to scan and fix your network issues.
Contact QuickBooks support for further assistance.
Conclusion
QuickBooks File Doctor is a useful tool that can help you diagnose and repair common issues that affect your QuickBooks company file or network. It can also help you recover your data in case of corruption or damage. To use QuickBooks File Doctor 2020, you need to download it from the official website or the QuickBooks Tool Hub, run it from the tool hub, select your company file and diagnosis option, enter your admin password and server type, and wait for the scan and repair process to complete. Then, you need to interpret the test results and follow the suggested solutions if needed.
We hope this article has helped you learn how to download and use QuickBooks File Doctor 2020. If you have any questions or feedback, please feel free to leave a comment below. Thank you for reading!
FAQs
Here are some frequently asked questions about QuickBooks File Doctor 2020:
What is the difference between the internal and external QuickBooks File Doctor?The internal QuickBooks File Doctor is built into the program and works well for resolving -6000 errors and damage that is preventing you from opening your company file. The external QuickBooks File Doctor is a separate tool that you can download from the official website or the QuickBooks Tool Hub, and it works well for resolving both company file and network issues.
Can I use QuickBooks File Doctor on a Mac?No, QuickBooks File Doctor only works in QuickBooks Desktop for Windows. It is not compatible with QuickBooks for Mac.
How long does it take for QuickBooks File Doctor to scan and repair my file?The scan time depends on your file size and can take up to 1015 minutes. The scan may say it was unsuccessful even if it fixes your issue.
What should I do if I still have trouble opening my file after using QuickBooks File Doctor?If you still have trouble opening your file after using QuickBooks File Doctor, you can try some of the following solutions: copy your company file to a different folder or location, restore a backup copy of your company file, use the QuickBooks Auto Data Recovery tool to recover your data, update your QuickBooks Desktop to the latest release, configure your firewall and antivirus software to allow QuickBooks access, switch to multi-user mode if you're using QuickBooks in a network setup, repair your QuickBooks Desktop installation, rebuild and verify your company file data, use the QuickBooks Database Server Manager to scan and fix your network issues, or contact QuickBooks support for further assistance.
Where can I download the latest version of QuickBooks File Doctor?You can download the latest version of QuickBooks File Doctor from the . Save the file somewhere you can easily find it (like your Downloads folder or your Windows desktop) and follow the on-screen steps to install and run it.
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